Delayed flight ?
Cancelled flight ?
We can help you recover up to 600€ per passenger
No win
no fees
We only get paid if we recover your compensation : 25% of the amount recovered.
No more time
wasted
Let us managed your compensation in case of delay or cancelled flight.
Past flights
as well
The limitation period is 5 years. Your old canceled or delayed flights could be affected.
We put our expertise and our know-how at your disposal. Airlines are reluctant to pay compensation in case of flight delays and cancellations and it is necessary to know how to act in a timely manner. In the case where we would not be able to obtain a positive result, we will take the necessary measures and put every means at our disposal (i.e Legal action) to pressure the airlines and obtain the compensation to which you should be entitled. Throughout the claims process, we analyze and choose the fastest and most effective course of action. We will keep you informed of the different stages of the file resolution and you can also contact us for any questions you may have.
Experts at your service
About us
How does it work?
Fill out our online form with the necessary information to the processing of your case such as your flight number, the date etc.
How does it work?
The mandate is a necessary document that will allow us to process your case. This mandate authorizes DIBSTER to act on your behalf and in your name and is essential for the sucessful prosecution of a claim.
It is thanks to this mandate that DIBSTER can initiate, conduct and undertake each type of negotiation to recover the compensation due to you from the airline.
The European Commission has also recalled the need for such a mandate if the passenger was represented in order to obtain his compensation.
How does it work?
In order for the mandate to be valid we need to have your ID. It is used by airlines to identify the person we represent. Similarly, your e-ticket and / or boarding pass allows us to show the airline that you were a ticket holder on the disrupted flight. Finally, your RIB is required to pay you the due compensation recovered by Dibster!
How does it work?
Throughout the process, we take the necessary actions to obtain your benefits. And we will keep you informed of the progress of your request throughout this process.
How does it work?
Once the compensation received, we will pay your compensation, less our commission (25% of the total amount obtained) by bank transfer.
“Responsive and efficient, Dibster took care of the entire protest procedure following a delayed flight.”
Antoine D
“Do not hesitate to trust them.The approach is simple and allows you to recover compensation without having the administrative burden to manage”
Vincent B
“Very satisfied. Respond quickly to emails, keep us informed, I recommend!”
Richard G
“Thanks a lot to Dibster ! Listening, friendly and efficient. I had given up hope of being compensate and they succeeded !”
Emma E
“I am very satisfied with the service. I had visited another website that was not able to resolve my dispute with the airline.”
Julie M
“Responsive and efficient, Dibster took care of the whole procedure following a delayed flight. [...] You can sure rely on them !”
Guillaume R